We are confident that you will be happy with your purchase. If for any reason you are not totally satisfied with your order within 30 days from the date of purchase, simply send an email to firstname.lastname@example.org and request a return authorization number. In the email please include your order number found on your packing slip or in the order confirmation email received when the order was placed. All returned products must be unworn and unwashed (no exceptions). Exchanges must be made for shirts of equal or lessor value. Return shipping charges are the responsibility of the customer unless the return is due to a product defect or a shipping error on the part of Ginkgo.