To track your order you must first be logged in to your Ginkgo e-store account. Once you are logged in, you can go to your "My Account" page to view your order history. Once there, simply click on the "View" link to view order status. You can also track your order by clicking on the tracking link that was included in your order confirmation email.
If you did not complete the account creation process before you placed your order, please refer to your order confirmation email for instructions on how to complete your Ginkgo account creation.