World of Ginkgo

JOB DESCRIPTION

-       Approach, counsel and introduce Company products to store visitors in order to win customer satisfaction and achieve sales target

-        Maintain, update customer database and seek for opportunities to develop new business

-       Be mainly responsible for stock safety in quality and quantity

-       Be responsible for stock audit at store as per Company policy

-       Transfer revenue to Head office as regulated

-       Order merchandises from Warehouse, crosscheck delivery, ensure merchandises are available for sales at store

-       Ensure store tidiness, product display, frontage, proper music as per regulated by the Company

-       Ensure store safety by fire/flooding prevention, security management

-       Take initiative to fix minor break-downs and report to Area Sales Manager of such maintenance/repurchasing

-       Record, resolve and report to the Area Sales Manager of any problem arising from store operation, provide guidance and support to coach, train, counsel, recruit and discipline employees

-       Supervise and ensure customer service at store meets Company standard

-       Support in setting up and revising sales-related policies such as survey, membership program, commission schemes, aftersales services…

-       Report to Area Sales Manager of area competition if needed

-       In charge of any other tasks assigned by the Area Sales Manager and the BOM

REQUIREMENTS:

-       College/ University degree

-       Good English communication skill

-       At least 2 years at similar role

-       Agility, good teamwork and organization skill

-       Detail oriented

-       Hard-working and honest

LOCATIONS: Nha Trang, Hoi An and Ho Chi Minh City

HR
- Coordinate the HR and general Admin duties in the company
- Manage company’s recruitment process: prepare Job advertising, select CVs, interview candidates, etc.
- Arrange employment contracts, follow up probation, social benefits and payroll execution.
- Manage staff performance review meeting, and administer discipline matters.
- Manage staff evaluation
- Support English translation when needed
- Report all HR issues and activities to BOD
- Manage all the payments to ensure services are provided continuously
- Develop and implement Human Resources Strategies in support of the company's vision, mission and strategy
- Keep staff database in filing, both hard copy and soft copy
- Coordinate in organizing staff activities/ functions
- Analyze, develop and maintain employee engagement system for a great workplace
-Manage and update documents; set up and control office procedures
- Execute and supervise the Organization Development plan of the company

ADMIN
- Updating labor Code, Social insurance Code
- Updating employees hand’s book
- Labor contract
- Evaluation and review for probation period, renew contract
- Advise and implement appraisal, promote and warning case
- Being in charge of all documents for Expatriate
- Solving any problems concerning to labor
- Holding and request for the company event: YEP
- Office facilities
- Other tasks assigned by management : Interpreter, minute of meeting, translate documents
 

What You Are Good At

• Excellent Working knowledge of Microsoft Office
• At least 5 years of working experience in Human Resources/ Admin
• Strong verbal and written English language skills
• A positive and flexible working attitude, professionalism and punctuality
• Honest & careful
• Good organization, coordination, planning and project management skills with deep procedural knowledge.
• Good knowledge of Vietnamese Labor Law, Insurance Laws
• Ability to work in a team, as well as independently
• Ability to follow directions and work under tight time constraints
• Interest in fashion is a plus

JOB DESCRIPTION

MARKET & CUSTOMERS

• Identifying target markets and how best to reach them
• Understanding current and potential customers
• Managing the customer journey (customer relationship management)
• Making customer focused decisions

PLAN

• Researching and analyzing market trends
• Developing and implement the sales and marketing strategy and plan for company's product and services
• Instilling a marketing led ethos throughout the business
• Researching and reporting on external opportunities
• Planning campaigns and managing budgets
• Promotional
• Advertising plan & strategies

SOCIAL MEDIA

• Designing social media strategies
• Managing website and develop SEO strategies

PR

• Attending trade shows, conferences and sales meetings
• Organize and manage events
• Networking
• Sponsoring
• Co-branding

MANAGEMENT

• Making sure that campaigns run to deadline and are on budget
• Management of the marketing mix
• Managing a team of marketing executives and assistants

ANALYSIS

• Monitoring and reporting on the effectiveness of strategies and campaigns
• Writing copy
• Approving images
• Developing guidelines

REQUIREMENTS

•        Excellent English and Vietnamese spoken and written communication skills

•        A creative approach

•        Good organizational and planning skills

•        The ability to lead and motivate a team

•        Drive, motivation and initiative

•        The confidence to 'sell' your ideas

•        Attention to detail

•        Good business sense and budgeting skills

•        High interest in fashion and retail business

•        University degree or post-graduate degree in Marketing and communication

•        At least 5 years solid working experience in the marketing and communication field

•        Experience in supervising and managing staff

•        Strong effective communicator and demonstrated ability to increase productivity

•        Proven experience in customer and market research    

•        Communication, computer, organization, negotiation, problem solving, analysis, planning        

•        Being creative, energetic, innovative and able to work independently or teamwork under pressure   

Salary and conditions of work will be discussed in interview.

INTERNET SALES 

- Take care of Internet orders/ Xử lý các đơn hàng online 


-  Update website (photos and content) in sync with collection launching/ Cập nhật thông tin, hình ảnh sản phẩm 


-  Be responsible for Internet stock, making sure it’s updated/ Chịu trách nhiệm quản lý kho hàng Internet, đảm bảo cập nhật đầy đủ hàng hóa 


-  Asnwer customers’ enquiries via email and live chat/ Nhận và trả lời yêu cầu của khách hàng qua email và live chat 


-  Do monthly report/ Làm báo cáo chi tiết hàng tháng 


-  Boost Internet sale to reach monthly and annual target/ Thúc đẩy doanh số bán hàng online, đạt mục tiêu hàng tháng và hàng năm 


MARKETING ASSISTING

- Assist Marketing activities: surveys, events, photoshoot, materials management/ Hỗ trợ các hoạt động Marketing: khảo sát thị trường, tổ chức event, tổ chức chương trình quảng bá, photoshoot, quản lý vật liệu, tài liệu Marketing.

ADMINISTRATION

-  Take care of hotline/ Trả lời điện thoại hotline

-  Take care of basic office’s affairs: managing 
documents, allowances, etc./ Xử lý các công việc hành chính văn phòng cơ bản: quản lý tài liệu, quỹ hang tháng, etc.

REQUIREMENTS

New graduates or 1 year experience, with Marketing background is a plus/ Mới tốt nghiệp hoặc có 1 năm kinh nghiệm. Có nền tảng Marketing là lợi thế.

Relevant training and qualification/ Bằng cấp liên quan

Experience with Microsoft Office/ Thành thạo tin học văn phòng

Proficient in Englis/ Tiếng Anh lưu loát

Planning and organizing/ Lên kế hoạch, sắp xếp công việc

Time management/ Quản lý thời gian tốt

Supportive, initiative and proactive/ Chủ động trong công việc

Business mindset with a team spirit/ Tư duy kinh doanh, tinh thần làm việc đội nhóm cao

Attention to details/ Chú ý chi tiết.